The following speakers shared their opinions about the urgency of restoring compassion in healthcare on February 26th at the kick-off conference in Nijmegen. Cindy Cloin moderated the discussion.
Bart Berden – Member of the board of Saint Elisabeth Hospital in Tilburg and Afilliate Professor of ‘Organisational Development in Hospital Care’ at the TiasNimbas Business School, University of Tilburg. Saint Elisabeth Hospital aspires to become the ‘kindest hospital’ of the Netherlands.
Gonny ten Haaft –is a freelance journalist and works for ZonMw, The Netherlands Organisation for Health Research and Development. For het book Dokter is ziek (The Doctor is Ill) Gonny ten Haaft had interviews with doctors, nurses and managers that are ill or have been ill. Based on these interviews she researched if health care really is patient friendly as health care organisations and policy makers claim it to be.
Jan Vesseur -Project Head Inspector Patient Safety at the Health Care Inspectorate (part of the Dutch Ministry of Health). Vesseur will clarify the necessity of compassion in regard to patient safety.
Elke de Quay – Lecturer Communication at the University Medical Centre Utrecht and an experienced caretaker of her multiple complex handicapped daughter. She started ‘Beter in Gesprek’ (Better in Dialogue) where she promotes collaboration between patients and medical professionals.
Margreet van der Cingel – Senior lecturer and researcher of Health Care Sciences at the School of Healthcare in Zwolle, focused on innovation in care for the elderly. She has been researching compassion in (nursing) care for over 4 years.